S99 Terms and Conditions

You must read these terms and conditions in full before using the s99 website or platform. By creating an account, playing any game, or using any of our services, you are considered to have fully accepted these terms and conditions.

S99 reserves the right to modify these terms and conditions, in part or in full, at any time. Any changes take effect as soon as they are published on the website. Continued use of the platform after any changes constitutes your acceptance of the updated terms.

These terms and conditions apply together with s99's Privacy Policy and Responsible Gaming Policy. Taken together, these documents constitute the entire agreement between you and s99.

The following requirements must be met to open an account with s99:

• You must be 18 years of age or older.
• You must not reside in a region where online gaming is prohibited by law.
• All information provided at registration must be complete, accurate, and truthful.
• Each individual may operate one account only.
• You must use a payment method registered in your own name.

S99 may request additional documents for identity verification at any time. Withdrawals may be placed on hold until verification is complete. Providing false information on your account may result in account termination and forfeiture of all funds.

It is your responsibility to keep your account password and login details strictly confidential. You are solely responsible for all activity carried out through your account.

All financial transactions on s99 are processed through secure, encrypted channels. The following rules apply to deposits and withdrawals:

• Deposits must be made using a payment method registered in your own name.
• Minimum and maximum deposit limits are specified on the platform.
• Withdrawal requests typically take 1–3 business days to process.
• Identity verification (KYC) is mandatory before your first withdrawal.
• Wagering requirements must be fulfilled before bonus funds can be withdrawn.
• Withdrawals to third-party accounts are strictly prohibited.

S99 complies with international regulations to prevent money laundering. If a suspicious transaction is detected, the relevant account may be temporarily suspended for investigation and the appropriate authorities may be notified.

Transactions made via mobile banking or e-wallets may be subject to fees charged by the relevant service provider, which are outside s99's control.

S99 regularly offers various bonuses and promotional deals. Before claiming any offer, it is important to understand the following general terms:

• Each bonus has its own wagering requirements and validity period.
• The welcome bonus is available to new members only and may be claimed once.
• Bonus funds cannot be withdrawn until the applicable wagering requirements have been met.
• Multiple bonuses may not be used simultaneously unless specifically authorized.
• S99 reserves the right to modify or cancel any bonus offer at any time.
• Attempting to obtain bonuses through fraudulent means may result in bonus cancellation and account suspension.

All games on s99 operate in accordance with international standards. Game outcomes are determined by a verified, independently audited random number generator (RNG).

• The rules for each game are available within the game interface.
• If a game is interrupted due to a technical issue, s99 will handle the situation in accordance with standard procedures.
• In Live Casino games, the dealer's decision is final.
• In Sports Betting, only the official result of the relevant event will be accepted.
• In the event of a disconnection during a game, the record stored in s99's system shall be considered authoritative.

S99 partners with a range of world-class game providers whose games are regularly audited by independent third parties. If you have any questions about game fairness, please contact customer support.

The following activities are strictly prohibited on the s99 platform and will result in serious consequences:

• Fraud & Cheating: Any attempt to manipulate game outcomes.
• Bot Usage: Playing games using automated software or scripts.
• Collusion: Colluding secretly with other players to manipulate game outcomes.
• Money Laundering: Using the platform for the purpose of money laundering.
• Bonus Abuse: Attempting to obtain bonuses through fraudulent means.
• Multiple Accounts: Operating more than one account under the same person's name.
• Minor's Account: Allowing a person under the age of 18 to play.

S99 reserves the right to temporarily suspend or permanently close an account under the following circumstances:

• Breach of any provision of these terms and conditions.
• Failure to complete identity verification or provision of false information.
• Extended account inactivity (generally 12 months).
• Upon detection of suspicious or unusual transaction activity.
• At the user's own request (voluntary closure).

You may close your account at any time by contacting customer support. Any valid balance will be returned after closure, but bonus balances will be forfeited.

S99 is committed to protecting your personal information. Our full policy on how we collect, store, and use your data is available in our Privacy Policy Available on the page.

• Your personal information will not be sold to third parties.
• Your information will be used solely for the purpose of providing our services and meeting legal obligations.
• Your data is protected through SSL encryption and additional security measures.
• S99 is required to share information when directed to do so by a lawful authority.

To request correction or deletion of your data, please contact customer support. Note that certain information may be retained for a specified period due to legal obligations.

S99 takes responsible gaming seriously. Gaming is for entertainment — not a source of income. s99's policies on this:

• Members can set their own daily, weekly, or monthly spending limits.
• Self-exclusion is available for anyone who needs a voluntary break.
• No one under the age of 18 is permitted to use s99.
• If you notice signs of problem gambling, please contact our support team.

For more information on responsible gaming, please visit our Responsible Gaming Visit the page, where you'll also find support resources and self-assessment tools.

S99 operates under an international license. These terms and conditions are governed by the laws and regulations of the relevant licensing authority.

• Any disputes will first be addressed through customer support.
• If your issue is not resolved through support, you may file a complaint with the licensing authority.
• If any provision of this agreement is found to be unenforceable, the remaining provisions will continue to be in full effect.
• S99 is not liable for any losses arising from technical errors or actions by third parties.
• In force majeure situations (natural disasters, war, pandemics), s99's liability will be limited.

If you have any questions or need clarification about these terms and conditions, please contact our support team. We will assist you as promptly as possible.